The 2021 Deloitte Global Resilience Report explores how to strengthen resilience in your organization to be prepared to overcome disruptions and thrive amid extreme circumstances. Through 2,260 interviews with public- and private-sector CXOs in 21 countries, the report identifies five organizational characteristics common to companies that have proven to adapt, bounce back, and persist amid disruption: preparation, adaptability, collaboration, trust and responsibility. This article translates those characteristics into practical, actional steps for leaders to build resilient organizations.
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